Privacy Policy

Data Controller

The controller responsible for processing your personal data is:

Independence Technologies LLC
30 N Gould St Ste N
Sheridan, WY 82801
United States
Email: info@soul-stories.net

What Information We Collect

We collect information you provide directly to us, as well as information that is automatically collected when you use our website.

• Information you provide: name, email address, and other contact details when you subscribe to our newsletter, contact us, or voluntarily provide information.
• Transaction information: when you make a purchase, payment data and order details are processed by CopeCart. Soul-Stories may receive transaction details such as name, email address, purchased products, and order status where CopeCart provides them for delivery, support, or documentation purposes.
• Automatically collected information: technical data such as IP address, browser type, operating system, referrer, requested pages, timestamps, and security events may be processed through our technical infrastructure.
• Communications: if you contact us by email or through community channels such as Telegram, WhatsApp, or YouTube, information you provide there may be processed to answer your request.
• Reviews: if you voluntarily submit a review after purchase, product reference, star rating, review text, optional name, optional email hash, publication consent, moderation status, and timestamps may be processed.

Use of Third-Party Services

We use third-party services to provide Soul-Stories, process purchases, send newsletters, and keep the website technically stable.

CopeCart (EU & US)

Purpose: payment processing and digital product delivery. CopeCart is our reseller or checkout provider for the respective product market. German product pages lead to the CopeCart EU checkout; English product pages lead to the CopeCart US checkout. Once you open an external checkout, CopeCart processes the information entered there under its own responsibility. The terms and privacy information shown in the checkout apply.

Cloudflare

Purpose: hosting, CDN, security, performance, and technical website infrastructure. Soul-Stories is built on Cloudflare Workers and other Cloudflare services such as D1, KV, R2, or sessions. This may include processing technical access data, server logs, security events, form events, checkout clicks, Audio Finder events, and session data where necessary for operation, security, debugging, and honest conversion analysis.

Newsletter Dispatch (Brevo)

When you sign up for the newsletter, your email address is shared with Brevo, formerly Sendinblue, to send you updates, content, and offers. Provider: Brevo, 7 rue de Madrid, 75008 Paris, France. Double opt-in is prepared. You can unsubscribe at any time through the link in each email or by contacting info@soul-stories.net.

After a purchase, Soul-Stories may use Brevo to send a transactional email with a personal review link. Reviews are voluntary and are only displayed publicly after moderation and with your publication consent.

Planned AI-supported Newsletter Personalization (Mistral AI)

A GDPR-compliant use of Mistral AI is planned for future newsletter automation and personalization. As long as this feature is not activated in production, no newsletter or profile data is processed through it. Before activation, purpose, data categories, legal basis, data processing agreement or suitable safeguards, data minimization, prompt logging, and opt-out handling will be reviewed and this Privacy Policy will be updated accordingly.

Audio Finder and Checkout Clicks

The Audio Finder may store your selected answers, language, a technically generated session ID, recommended product slugs, segment tags, timestamps, and optional campaign parameters such as UTM source, UTM medium, or UTM campaign. Purchase buttons may store checkout click events with product slug, language, target checkout, timestamp, and UTM parameters. This data is used for product recommendations, technical redirects, debugging, and website optimization.

Purchaser Reviews

After a purchase, a personal review link may be generated. Reviews are only displayed publicly after moderation and with your publication consent. Your email address, if provided, is stored as a hash for this purpose and is not displayed publicly.

External Media and Product Images

Product images, logos, and other media may be delivered through external image and storage services, for example CopeCart, Cloudflare, Google Storage, or S3-like URLs. Loading these media can transmit technically required access data to the respective provider.

Community Channels (Telegram, WhatsApp, YouTube)

We offer community channels on external platforms. When you join them, data processing is subject to the policies of the respective providers. We process information you provide in those channels, such as username, comments, or messages, for community care and to respond to inquiries.

Cookies and Similar Technologies

Soul-Stories is currently designed without unnecessary third-party marketing or retargeting cookies. Technically necessary cookies or similar storage may be used where required for security, forms, newsletter confirmation, sessions, admin access, or checkout-related workflows. If Google Analytics, pixels, additional advertising tools, or AI personalization are activated in the future, this policy will be updated and consent will be obtained where required.

Legal Bases

Depending on the purpose, processing is based on your consent, pre-contractual or contractual measures, legal obligations, or legitimate interests such as secure website operation, support, debugging, and improving our offers.

Your Rights

Subject to applicable data protection laws, you may have the right to:

• Access the data we hold about you.
• Correct inaccurate data.
• Delete your data.
• Restrict processing.
• Object to certain processing.
• Data portability.
• Withdraw consent with effect for the future.

Contact

If you have questions about this Privacy Policy or wish to exercise your rights, please contact info@soul-stories.net.

Last updated: May 2026, based on the Soul-Stories legal texts from July 22, 2025.